If you have any questions regarding your order please fill out the contact form with your name, order number, and detailed question. We will contact you during normal business hours, Monday - Friday.
RETURNS/EXCHANGES (US ONLY)
- Returns/exchanges are only permitted within 30 days of receiving your order. Refunds/exchanges will not be permitted on items returned after 30 days.
- Washed or used Items cannot be returned or exchanged.
- Test prints, sports bras, underwear, and socks cannot be returned or exchanged.
- Exchanges must be for items of equal or lesser value.
Flag Nor Fail is not responsible for stolen or lost packages, packages sent to the wrong address, or for refunding or replacing packages in these cases. In the event that a package is lost or damaged during shipment the customer is responsible for filing all claims with the mail carrier. Flag Nor Fail is not responsible for any package(s) once it is in the hands of mail carrier.
*All sales outside of the US are final*